Yes, both the theatre and bar at Websters have wheelchair access. Entry to the bar is by the side door. The side door is accessed by a ramped lane to the right-hand side of the building (as seen from Great Western Road, when facing the front door). Once inside the building, access to the theatre is all on one level.
For customers with limited mobility, the wheelchair-accessible route is the easiest way to enter the theatre. It is also possible to enter via the main door into the theatre, but there is a small set of external stairs.
The playhouse is a flexible venue and hireable space capable of holding 60 people including staff. It is only accessible by stairs and has a small pop-up bar in the room. Ideal for small performance, community use and private hire.
If you are interested in booking this space, please see our Venue Hire page.
Yes, there is an attractive bar and snug with historic features and open fires.
The bar is open Wednesdays to Sundays and whenever there is a performance on in the building.
There are two other pop-up style bars associated with the two performance spaces and outside areas.
No, Websters Bistro is currently closed while repairs to the steeple are undertaken.
The Box Office is only manned when there is a performance in the venue. The box office opens at least 1 hour prior to every performance. The box office phone and email address are checked at least once a day, Tuesday to Saturday, so please give us a call or drop us a line and we will get back to you as soon as possible.
Websters has a fixed seating bank, with a maximum capacity of 182 seats. The seats are numbered and arranged in rows, with row BB closest to the stage. Rows BB, AA and A are at ground level.
Row B is the first row of the raised seating bank, with the remaining rows going up one step at a time until row L. Wheelchair users can be accomodated in row BB of the auditorium.
We do have restricted leg room in row F
There is also a slight restriction on viewing from Seats B1, 2, 21, 22
Our standard policy is to offer concessions to OAPs, Under 16s, Students and the Unwaged. Individual productions may choose to restrict concessions to specific categories, or may choose to offer additional concessions, for instance to Equity Card holders. Any details of changes to the standard policy will be shown on the info pages for individual shows.
Children under 16s are usually included in the concession ticket price. If a particular show is offering a different price for children, this will be noted on the page for that show.
Cottiers and Websters Theatres are independent theatres and do not receive funding subsidies to offer the programme of shows available. As a non-funded venue we have to add a ticket admin charge to tickets to go towards our running costs – these include things like staffing the box office, printers, ticket paper, phone lines, box office software etc.
No, unfortunately the ticket admin fee applies to all tickets, including tickets purchased in person at the venue. The fee is purely to cover staffing costs and other running costs – without it, we couldn’t afford to have a member of staff at the box office to take your order.
No, this is a suggested donation. If you don’t wish to include a donation, when you reach the payment screen, change the amount in the donation box from 1.00 to 0.00 and click the recalculate button before you submit your payment details.
Our Box Office is only manned when there is a performance in the venue, so most of the time, there won’t be anyone at Cottiers or Websters who can print off tickets for you. For Box Office Collection tickets, please wait until the day of the performance and pop in 1 hour or so before the show starts to collect your tickets. The Box Office phone and email address are checked at least once a day, Tuesdays to Saturdays, so please give us a call or drop us a line and we will get back to you as soon as possible.
For panto season, the box office at Websters will also be manned between 2pm and 6pm Tuesdays to Saturdays in November.